ESCAPE LIFE FOR A LITTLE WHILE
Aurora Cruises and Travel
Mission and vision
Here, at Aurora Cruises and Travel, our mission is to be the service and value-added leader in cruising on Oasis class ships: Oasis of the Seas, Allure of the Seas, Harmony of the Seas, and Symphony of the Seas, Royal Caribbean International.
We support our customers by providing the most diverse choice of quality products and services to improve their cruise vacation.
We will continually reinforce our reputation for superior personal service to our customers.
Travel Services
We manage your cruise vacation, so you can manage your life
Travel Management
Allow us to manage your cruise vacation. We will take care about all aspects of your trip, including but not limited to cruise, transfers, activities, flights, pre- and post- hotel stays, train, meet-and-greet, tourist attractions, and travel protection.
Comparing options
While we can’t control supplier prices, we can provide you with accurate information on the deals and promotions. You may explore all the options and quality products that exist. So, you can make an informed decision about each segment of your cruise vacation.
Consulting
Recommendations and guidance are the core part of our business. We offer unbiased information. We work for you, not the supplier. And we strive for your satisfaction because we want you to return to book another cruise vacation.
Personal assistance
We are not some impersonal voice or lifeless web site. We don’t stop working for you once you have booked your cruise vacation. When you experience problems along the way, we act on your behalf and see that restitution is made.
Customizing your ultimate cruise experience
We sell you cruises and beyond
Cruises
Oasis of the Seas, Allure of the Seas, Harmony of the Seas, Symphony of the Seas
Airline Tickets
From any part of the world
Hotel
For pre- and after cruise stay
Activities
As well as transfers, train tickets, car rental, excursions, and travel protection
Would you like to be our client?
Here, at Aurora Cruises and Travel, we believe that a true partnership is a two-way street. Ideas and information about all details of cruise vacation flow openly.
Our client list speaks for itself. Since our earliest days, we have Olympic champions, famous singers, hockey players, doctors, attorneys, teachers, engineers, clerks and executives.
Every day, since 2008, we’ve been devoting our hearts and minds to our clients, achieving great successes and building lasting relationships.
We develop a foundation of mutual trust and respect for one another’s expertise and desires.
Our travel services are best for those individuals who:
- Looking for the best options for all segments of their cruise vacation.
- Organizing family cruise or friends and family and even for family re-union.
- Looking for a unique cruise experience.
- Organizing incentive cruises and meetings at sea for their business for the employer.
AREAS OF CRUISE EXSPERTISE
on Symphony of the Seas, Harmony of the Seas, Oasis of the Seas and Allure of the Seas
- First time cruisers
- Cruise customization and personalization
- Suites
- Family staterooms
- Multigenerational vacations
- Honeymoons
- Family Reunions
- Complex itineraries
Founder
Nadia Jastrjembskaia is one of the top cruise advisors in the industry. She holds the rank of Elite Cruise Counsellor from Cruise Line International Association (CLIA.)
She has 119 cruises and ship inspections behind ger belt.
Vicki Freed, vice-president of Royal Caribbean International calls her the ‘suite lady’.
“I have a team standing behind me.
Aurora Cruises and Travel has long-term and productive relationships with Royal Caribbean International.
I have a lot of stories when my clients received support and care in unforeseen situations.
That is why in one of my interviews I told that I have a team behind me: “With those types of relationships, I am compelled to speak of the brand [Royal Caribbean International] to anyone asking for a cruise, because I know should any questions arise, I have a team standing behind me.
As a valuable travel partner of Royal Caribbean International, Aurora Cruises and Travel has some unpublished cruise rates that may be beneficial for our clients. For 2020-2021 we have 7,000+ of those tariffs on many sailings.”
Nadia Jastrjembskaia, Aurora Cruises and Travel, founder
Company Profile
Aurora Cruises and Travel
2008
Aurora Cruises and Travel was founded in 2008 by well-known cruise travel agent Nadia Jastrjembskaia, Elite Cruise Counsellor from Cruise Line International Association (CLIA.)
Aurora Cruises and Travel became is a valuable travel partner with Royal Caribbean International since 2009.
Aurora Cruises and Travel is a member of Cruise Line International Association.
Aurora Cruises and Travel is a member of American Society of Travel Advisors (ASTA) and follows Code of Ethic.
Aurora Cruises and Travel is accredited by International Air Transport Association (IATA.)
Aurora Cruises and Travel is a part of Travel Leaders Network (TLN), the largest network in the world.
Aurora Cruises and Travel is accredited by Better Business Bureau (BBB) and has A+ rank. Our company didn’t receive any complaints.
How do we stand out from the competition?
- We are not a call center with 10-minute window for booking.
- We don’t compete for business from people who don’t respect our time and efforts.
- We don’t compete on price.
- We compete on experience.
This is because we know the difference between a deal and a memorable vacation.
Product Differentiation
We are the only travel partner with Royal Caribbean International who almost completely specializes in their products.
By understanding Royal Caribbean’s cruises in depth, we win over a competition travel agency who is a generalist. We can give our clients more value, more firsthand knowledge, and better travel ideas.
Service Differentiation
We offer consulting, planning, and options analysis for all segments of your cruise vacation. This separates us from agencies who are order takers. Think about them as waiters and us as chefs. Together with Royal Caribbean International we stand behind our products.
Relationships Differentiation
Building a long-term relationship with you, our customer, is our goal.
We ‘d like to be treated by our customers as reliable partners who go the extra mile to make their vacation memorable and outstanding.
Basically, we practice cruise therapy for your clients and receive their respect in return
Reputation Differentiation
Aurora Cruises and Travel has an outstanding reputation in cruising industry that not too many agencies can achieve.
Charlie De-Silva, vice president of Cruise Line International Association (CLIA) called Nadia Jastrjembskaia one of the most respected cruise professionals among cruise line leaders.
Value Differentiation
We don’t compete on price. We compete on value of your cruise vacation by adding extra services, extra hours of work, and extra support when something goes wrong.
Those extras are in addition to the price that you pay for your cruise vacation on Oasis class ships.
Our value is not shown in dollars. It shown in respect that we receive from our customers.
Contact Us
Address:
1946 SE Port St. Lucie Blvd.
Port St. Lucie, FL 34952
Phone:
772 335-7017
Hours of Operation
Monday thru Friday 10 am - 5 pm
After hours and Saturday: by appointment only